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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Inaccurate Online Billing and Rude Support Reps
- Channels Lost in Viacom Dispute After Nine Years
- Lost Job, Asked for Help With Bill, Ended Up Owing Fee
- Popular Channels Removed While Paying $150 Monthly
- Great Reception but Billing Takeouts and Rising Charges
- Good Channels Like MTV and Comedy Central Taken Away
- Channel Lineup Mostly Garbage With No Redeeming Value
- $287 Charge for DVR Still in Use and Bank Dispute
- Charged HD Price for UFC Event Watched in Standard Definition
- Viacom Dispute Supported and Hope Direct TV Holds Out
- Six Missed Installation Appointments and Over a Month Without TV
- $505 Unreturned Equipment Charge After Equipment Was Returned
- Months of Trying to Return Receiver and $300 Billed
- Cable, Phone and Internet Installed Separately With Long Waits
- Receiver Problems Since Month One and Paid Service Call Demanded
- Movies on Demand Mostly Require Premium Subscription
- Phantom $400 Past Due Bill Threatened on Credit Report
- Hidden Charges and Less Service Than Dish Network
- Satellite Outage and Five Day Wait for Repair
- Unfair Rate Increases and Limited Options to Cut Costs