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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Customers Angry Over Viacom Dispute Scrolls on Screen
- Early Cancellation Quote Differed From Bill and Return Box Problems
- Lost Channels Blamed on Viacom Dispute and Switch to AT&T
- Repeated Customer Service Failures and Viacom Dispute Email
- No Service After Move and Hung Up On After Hours Waiting
- Suspension Reactivated Without Notice and $300 Cancellation Fee
- Surprise Charges After Cancellation and Equipment Move
- Loyal 16 Year Customer Gets Less Than New Customers
- Autopay Customer Charged $540 for Equipment Already Returned
- Charged $200 for Extra Box After Years of Loyalty
- Referral Incentive Promised Then Denied as Bait and Switch
- Bank Account Emptied Without Authorization
- Installation Rescheduling Runaround and $154.20 Wrongly Charged
- Disputed Cancellation Fee Paid Without Authorization
- Basic Package Price Contradicted by Bills and $400 Exit Charge
- Partial Payment Led to Full Charge and Overdrawn Bank Account
- Signal Loss in Weather and Contradictory Support Answers
- Wrong Boxes Installed and $400 Cancellation Fee
- No Reward for Loyal Customer as Price Doubles in Year Two
- New Guide Layout Hard to Read and Slower