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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Contradictory Promises on Weather Outages and Cancellation Grace Period
- Service Shut Off After 6 Hours Over Previous Resident's Bill
- Sued Over Ex-Husband's Leftover Receiver at My Company
- Three Failed Installs and $150 Charged With No Service
- Weak Signal Error 771 and Push to Buy Insurance Plan
- Could Not Cancel NFL Package and Funds Pulled From Account
- High Pressure Sales, Hidden Contract Terms and Price Increases
- Free Movie Channels Could Not Be Scheduled to End, Charged $50
- Bill Jumped Over $100 for Pay-Per-View Orders
- Hung Up On While Asking About Service at New House
- Switched Channels, Missing Channel and Broken Volume Control
- Never Loads, Records Poorly and Fails in Rain
- Contractor Left Install Unfinished and Second DVR Never Delivered
- Fine Print Surprises, Hidden Charges and $369 Bill After Outage
- Payment Made Online but Service Still Off
- Four Movie Orders Rebate Offer Credit Not Applied
- Channels Removed Though Price Stayed the Same
- Promised Movie Channels Removed During Viacom Dispute
- Unwanted Sunday Ticket Added and Bill Jumped to $275
- Bundle Misrepresented at Best Buy and Early Termination Charge