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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Unrequested Services Charged and Supervisor Never Available
- $300 Deposit Described as Refundable Then Called Non-Refundable
- Billed After Move Despite Suspending Service, $175 Taken From Bank
- Reviews Convinced Me to Switch to Verizon Fios
- Signal Error 771 Keeps Returning After Technician Visits
- Added a Room Without Agreeing to New Contract, Now $290 Fee
- Technician No-Show After Hurricane Irene for Realignment and Upgrade
- $320 Early Termination Fee Because Installer Refuses Ground Mount
- Repeated Charge Attempts Pushed Account to Minus $500
- Charged $541 for Services Not Provided and Could Not Reach Anyone
- Installed Price Differed From Quote for Extra TVs and Internet
- $440 Cancellation Fee Not Disclosed When Adding HD Service
- $969.35 Taken From Account After Helping Disabled Woman Order Service
- Customer Service Keeps Getting Worse, Advised BBB Complaint
- No TV for Guests, Technician Not Available Until Friday
- Weather Interruptions Contradicted Sales Claims, $460 Cancellation Cost
- Misquoted Prices, Service Cut Off and Messy Dish Installation
- Refund Promised After Moving Never Credited, $515 Taken
- Autopay Charged Early Despite Assurance, Risking Insurance Payment
- $495 Withdrawn From Account After Cancelling Service