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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Constant Billing Errors and Staff Who Contradict Each Other
- Installers Arrived at 3:45 After 8-12 Window Without ID
- Satellite Dishes Installed on Rental Roof Without Owner's Permission
- 24-Hour Cancellation Window and $50 Fee for Every Service Call
- Fuel TV Channel Declined and Now Runs Mostly UFC Reruns
- High-Pressure Sales and Price $40 Above Advertised
- Higher Bill Than Agreed Price, Service Agreement Does Not Guarantee Pricing
- Recurring Signal Error 771 Fixed Only Temporarily by Tech Support
- Charged for Pay-Per-View Movie Lost to Rain Outage
- Threatened With Shut Offs While on Fixed Income After Promo Ends
- Ex-Wife's Card Charged After Being Told Never to Use It
- Whole Home DVR Worked 3 Weeks of 3 Months, Technician Never Came
- Denied Service Over Previous Resident's Balance Despite 800 Credit Score
- Cancellation Fee Waiver Lost After Transfers Between Representatives
- Told No Cancellation Fee, Then Charged With No Record of Call
- Rude Reminder on Rebates and $170 Charge to Swap Box
- Bundle Price Rose, Internet Cut Off and $93 Taken Monthly
- Money Taken From Account for Service Not Used in Months
- Dish Installed Blocking Kitchen Window and Ocean View
- Movie Money Certificate Not Honored After Contract Ended