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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Bill Never Matches Agreed Price Despite Monthly Calls and Promises
- Impossible to Reach a Real Person or Business Center
- Promotion of $29.95 Costs $20 More Than Quoted
- $370 Withdrawn From Bank Account Causing $150 in Bounce Fees
- Debit Card Charged Over $500 and Refund Amount Kept Shrinking
- Prices Rise Yearly While Package Shrinks for Loyal Customers
- Not-a-Sales-Call Offer Led to Unexpected One-Year Contract
- Discount Ended After 90 Days and Contract Terms Never Provided
- Promised Free Sunday Ticket Not Delivered After Seven Calls
- Wrong Package Sold and Promised Premium Channels Not Delivered
- Bundle Quote of $96 Broken, Gift Card Never Sent, $400 Cancellation Fee
- Calling Almost Monthly to Get a Correct Bill After 10 Years
- Over $200 Fee to Move Service After Losing Job and Home
- Service Fails in Wind and Bill Tripled After Discounts Ended
- Free DVR Upgrade Advertised but Wrong Receiver Sent, Now $249
- Charged $111 for Returned Receivers Plus Unexplained Adjustment
- Residents Billed $32 Monthly for NFL Sunday Ticket Never Ordered
- Promised Refund of $420 Early Cancellation Fee Still Not Paid
- Billing Dispute 5 Years Later? Really?
- Account Emptied for Past Due Balance Without Authorization