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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Almost $600 Pulled From Prepaid Card Without Consent
- Transferred Seven Times and Hung Up On During Installation Calls
- Sales Rep Said Moving Service Was Free, Now Charged $107
- Four Calls and Five-Day Wait for Technician After One Month
- Charged for Six Pay-Per-View Movies From a Year Earlier After Returning Box
- Charged for a Dozen Pay-Per-View Movies Months After Cancelling
- Free HD Receiver and HD Access Missing After Installation
- Bundle Promised for $50.44 Never Ordered, $500 to Terminate
- Account Emptied for $700 Balance While on Unemployment
- $696 Drafted From My Account for My Sister's Bill
- Quoted $68.99 but Fees Pushed Bill to $79.95 With Install Problems
- Charged $550 for Replacement DVR That Was Later Stolen
- Estimate of $49.99 Became $153.39 Bill After Installation
- Credit Card Charged Without Authorization Day Before Christmas
- Local Channels Switched to Syracuse and Held to Contract
- Billed Over $500 a Year After Cancelling Service
- Charged for NFL Ticket I Never Ordered, Put in Collections
- Free Receivers Offer Not Honored, Fees Added for Extra Rooms
- $314 Taken From Debit Card Months After Cancelling Service
- $300 Security Deposit Not Returned After Cancelling Service