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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Bill Climbed to $706.56 Despite Restricted Plan Request
- Surprise $28 Charge for 2007 Movie Rentals After Disconnecting
- Bait and Switch Bill and 771 Error Left Home Without Service
- Second-Year Renewal Billed at $88.45 Instead of Agreed $60.42
- Bundle Savings Promise False and $400 Cancellation Fee
- Promotional Credits Did Not Add Up and First Bill Was Higher
- Threatened $240 Debit After Cancelling Before Contract Ended
- Wrong Installation and Extra Receiver Fees After Poor Phone Order
- DVR Bought at Best Buy Led to $220 Early Termination Fee
- Contract Price Raised With $32.99 NFL Charge and $460 Balance
- Rep Switched Me From Dish and Signed Me Up for Auto Pay
- Urgent Past-Due Notice Led to Paying a Bill Already Paid
- Satellite Service Keeps Failing and Rates Raised Fifty Dollars
- Owed Over $200 in Credits for Two Months, Hard-to-Understand Reps
- Dish Mounted on My Rental Roof Without Owner's Permission
- Service Drops in Any Weather and Many Channels Do Not Work
- Channels Drop in Rain, Bills Keep Rising, $400 to Cancel
- Return Box Never Arrived So Deposit Refund Is Stuck
- Praise for Rep Who Fixed New TV Setup With Remote
- Different Quotes After Several Calls, Staff Hung Up on Me