Independent profile — not affiliated with DIRECTV
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Pay-Per-View Event Charged $49.95 Twice for One Show
- Credit Used Over Four Months Instead of Refund to Account
- $350 Early Cancellation Fee Charged to Closed Credit Card
- Free Relocation Promise Broken, $200 Moving Fee and $500 Card Charge
- Billed After Disconnecting and Returning Equipment by Mail
- Money Taken From Bank Account Without Authorization
- System Failed on Day 92 and Service Contract Required for Repair
- Money Taken From Account Without Permission and No Refund
- Lost Signal and Five-Day Wait for Technician Visit
- New HD Guide Lost Color Coding and Requires HD for HD Signal
- Account Hold Ignored, Card Charged and Return Label Never Sent
- Order Cancelled After Dish Ban but Over $30 Taken From Bank
- Bundle Install Fell Apart With Lost Internet Order and Holes in Wall
- Frequent Outages, Error 771a and Week-Long Wait for Technician
- Sales Line Demanded SSN and Card Number Before Giving Information
- $515 Taken From Checking Account After Cancelling Service
- Told No Contract but Locked In for 24 Months at $51
- Free NFL Sunday Ticket Promised at Signup Missing From Contract
- Double-Booked Installer, Wrong Box and $480 Cancellation Fee
- Debit Card Charged After Cancelling Plus Bills for Old Pay-Per-View