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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Credit Inquiry Made Without Permission or Social Security Number
- Bill Over $500 Higher Than Expected After New Equipment and Mover Fee
- Letters Sent for Two Deceased People Asking for Interest Fee
- Four DVR Receivers Promised at Signup but Later Denied
- Switched From Dish, Constant Signal Loss and Wrong Channel Content
- Unwanted NFL Package Led to $220 Fee and Overdraft Charges
- Sales Rep Promises Broken, Surprise 24-Month Contract and Unauthorized Charge
- Moving a Television Cable Triggered $50 Service Call or Insurance Pitch
- Shipping Fee Required Credit Card Number and Only $1.24 Compensation Offered
- Upgrade Quoted at $9 a Month but Next Bill Rose $45.91
- Unauthorized $56.79 Bank Charge After Service Was Disconnected
- One-Time Debit Payment Card Kept on File and Used After Closing
- Costco Install Problems, Early Termination Threats and NFL Charge Dispute
- Upfront Receiver Fee Was Actually a Lease with $250 Return Penalty
- Charged Twice After Phone Payment Promise and Slow Refund
- Installer Damaged Property and Still Could Not Install Service
- Bundle Sold With Phone and Internet Not Available in My Area
- Referral Program Misrepresented and Poor Service After the Sale
- Rude Representatives and No Exceptions After Two-Year Signup
- Charged for Five 2011 Movies Allegedly Watched After Final Bill Paid