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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Promotional NFL Package Cancelled by Phone but No Record Found
- Extra Client Charge, Cancelled Without Notice and Installer No-Show
- Whole Home Promise Not Delivered and Costly 14-Day Equipment Switch
- Lied About Bill Amount and Installed Wrong Box
- Dishes Installed Without Owner Permission on Rental Properties and Roof Damage
- Longtime Customer Disappointed by Equipment, Delays and Rude Service
- Installer Disconnected Internet and Phone, Wrong DVR and $96.45 Receiver Fee
- Billed $130 and $139 Instead of Promised $45 and Credits Never Applied
- Debit Card Cleared Out After Cancellation Fee and Payment Arrangement
- Bill Jumped From $64.99 to $139.99 Plus Moving Fees and Cancellation Charges
- Representative Pamela Helped After Collections Threat Following Car Accident
- Bill Wrong Every Month and Calls Transferred Repeatedly
- Cancellation Fee Debited From Bank Account Without Permission
- Genie HD DVR Upgrade Refused for New Customer Except at $299
- Promised Cancellation Fee Waiver Then Fee Taken From Bank Account
- Collections Bill Hurt Refinance After Service Cancelled in June
- Unauthorized Cancellation Fee Debited After Eight Years of Service
- Debit Card Emptied for Old Bill After Returning Receiver
- Early Cancellation Fee Dispute Over Third-Party Retailer Sales Call
- Final Bill Debited From Girlfriend's Disability Check Card