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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $32.99 Monthly for NFL Package Never Ordered
- Return Boxes Sent to Old Address, Refund Held Until Equipment Returned
- Rude Representative Hung Up and Promised Rebate Not Applied
- NFL Package Charged Six Times After Free Trial Rolled Over
- Service Cut Off for Two Returned Payments After Bank Account Hacked
- Second Year Cost of $400 With $45 Monthly Increase
- $400 Cancellation Fee After Box Never Arrived and Card Charged
- Unwanted NFL Sunday Ticket Billed $33 and Cancellation Refused
- Company Will Not Work With Customers and FIOS Recommended Instead
- Movie Money Certificates Can Only Be Redeemed by Mail and Expire
- Salespeople Lied About Two-Year Contract and Fees, Service Worse Than Dish
- Unfair $200 Termination Fee After 10 Years as Customer
- Free TV Hookup and DVR Turned Into $20 in Extra Charges
- Customer Service Agent Praised for Helpful Account Changes
- Fine Print Used to Justify Fees and Hard to Disconnect
- Cancelled Service, Told No Fee, Then Debited $275.95 for Receivers
- Free Red Zone Offer Arrived After Signing and Was Not Honored
- Moving Fee Charged Despite Promised Free Move and Upgrades
- Referral Credit Promised at Best Buy Signup Never Applied
- Satellite Screensaver Keeps Popping Up During Programs