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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Whiny Negative Ads About Recording Shows Are Off-Putting
- Expected to Clear Snow From Dish, Dish Warmer Costs $80-$180
- Sunday Ticket Package Added Without Consent, Billed $33 Monthly
- Faulty Installation Blocked Emergency Exit Window, Poor Reception for Years
- Misled About Channels and Noisy DVR Box Never Replaced
- $320 Cancellation Fee After Never Being Offered Lower Rate
- Unannounced $707 Automatic Charge After Cancelling
- Installer Had No Free Receivers, Wanted $398 for HD Ones
- Lawsuit Over Alleged Unordered Game After Auditor Visit
- Payment Taken Early and Package Price Jumped After Three Months
- Technician Failed to Show for Rescheduled HD Receiver Install
- Deceptive Billing and Waived Cancellation Fee Charged Anyway
- Cannot Use Owned Receivers at New Address Without New Account
- Refused to Add Discovery and OWN to HD Channel Lineup
- Package Price Promise of $69.98 Never Honored
- Claims Website Offer Worse Than Another Site's NFL Ticket Deal
- Charged for Service Call Despite Buying Repair Plan
- Monthly Rate Kept Rising Without Notice
- Needs Receipt for Refund to Unfreeze Card
- New On-Screen Interface Is Slow and Hard to Read