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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- CEO Office Unhelpful, Doubled Rates and Weekly Signal Outages
- Unkept Promises and Poor Service Compared to Time Warner
- Took Money From Husband's Card After Cancellation, Refused Refund
- Promised Sunday Ticket and Sports Package Never Delivered
- Free Premium Channel Offer Turned Into $200 Cancellation Fee
- Referral Program Gave No Better Deal, Long Hold Time
- Threatened With Unauthorized Fees After Cancelling, Then Collection Calls
- Account Auto-Debited After Cancellation Leaving $2.42
- Poor Service, Unkept Promises and Hard to Reach Anyone
- Charged $160 Fee After Cancelling Service
- Unauthorized $508 Debit After Cancelling Service
- Hidden Fees, Unreturned Receivers and Rude Cancellation Call
- Misleading Sales Rep, Split Billing and $107 Moving Fee
- Charged Remainder of Contract After Job Loss and Equipment Return
- Charged My Credit Card for Former Daughter-in-Law Account
- Bait and Switch on Free Football Package, $100 Penalty
- Unauthorized Debit of Walmart Money Card Before Thanksgiving
- Office of the President Honored Free NFL Sunday Ticket Offer
- Installer Drilled Holes in Siding Without Permission
- Retention Offer of $70 Monthly Became $98 After Three Months