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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $156.64 Cancellation Fee Never Disclosed
- Fitness Channel Removed From Lineup
- Overcharges, Freezing Equipment and $420 Early Termination Fee
- Early Termination Fee Dispute and Lease Charges on Purchased DVR
- Quoted $74.99 Monthly, Real Price Was $97.97 With Hidden Charges
- FOX Channel Blackout Since Last Saturday
- Payments Not Credited After Move and Charges for Nonexistent Address
- Pushy, Incompetent, Rude Customer Service
- Sold HD DVR but Tech Brought Standard Box, Extra $199 Demanded
- Installer Promised Extra Boxes, Then Charged $100 After 14 Days
- Wants Director to Review Recorded Call on HDTV Misrepresentation
- Technician Never Returned to Finish HD Installation
- Billing Never Correct Since Installation
- Charged for Services Protection Plan Should Cover
- 18-Day Wait for Technician After Signal Loss
- Signed Delivery Form Turned Out to Be 24-Month Commitment
- No Extension Allowed on $100 Balance
- Recorded Concert Cut Off and Rising Bill After Discounts Expire
- Informative Customer Service Rep Answered All Questions
- Employees Empowered to Make Decisions for Customers