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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Collection Account Reported After Old Account Was Reactivated
- $260 Cancellation Fee After Moving Abroad, Plus $210 DVR
- Money Order Payments Delayed or Never Received, $200 Lapse Fee
- Purchased Movie Stopped Midway and Had to Be Bought Again
- Contract Extended Repeatedly, Cancellation Ended in Collections
- 150 Promised HD Channels Never Came, Contract Extended
- Billed $272.22 for Five Receivers Returned in March 2008
- Debit Card Charged $490 After I Cancelled, No Refund Yet
- Banner Ads in Channel Guide on HD Receivers Only
- Satellite Upgrade Visit Led to $291.10 Cancellation Fee Claim
- Billed $300 After Moving to a Location With No Signal
- Charged $394.45 for NFL Package, Told of Two Year Contract
- Unreliable Satellite Signal, $70 Repair Fee and $75 Exit Fee
- Two Receivers Failed, Told to Pay for a Tech Visit
- $125 Early Cancellation Fee and Binding Arbitration Clause
- Poor Reception Since January and Told to Troubleshoot Myself
- Canceled After Two Service Calls, $282 Fee Dropped
- Two Year Contract Claimed After Best Buy HD Receiver Install
- Locked Into a Two Year Contract Without My Knowledge
- Free DVD Player and $100 Visa Gift Card Never Received