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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed $69.95 for Final Month After Cancelling Bundled TV Service
- $443.19 Taken From Checking Account 3 Months After Cancelling
- Junction Box Cables Routed Wrong, Told 30-Day Warranty Expired
- Billed Again for Football Channel Already Paid, Proof Ignored
- Disputed Pay-Per-View Charges on Inactive Box, Service Shut Off
- Switched Providers After Festival Pitch, Picture Held in Storm
- Duplicate Return Boxes Sent, Then Receiver Sent to Collections
- Repeated DVR Troubleshooting, Promised Replacement, More Calls
- Charged Over $500 With $200 Fee After Suspending Service
- Three Tech Visits Found Wrong Dish and Cables for HD
- Unauthorized Debit After Service Shut Off Due to Hard Times
- Charged as New Account, $284 Disconnect Fee, Misdirected Refund
- Unauthorized $566.02 Debit After Hurricane Delayed Returns
- Service Failed Within a Day, Technician Lacked Ladder and No-Show
- Checking Account Charged Twice, Then Rude Supervisor on Call
- $260 Early Termination Fee After Ordering a Replacement Receiver
- Contract Extended by Move, Then $300 Cancellation Fee Abroad
- Repeated Multi-Switch Failures and Supervisor Runaround on Calls
- Free Move Offer Required $40 Payment to Private Contractor
- Major Networks Not Available in HD, Then Locked In Contract