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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Rebate Denied and $483 Cancellation Fee for Unsigned Contract
- Attempted $236.04 Debit Withdrawal After Service Turned Off
- Billed $200 for Pay Per View Movies Never Ordered
- Promised Internet Discount Refused After Signing Up With AT&T
- Unbilled $150 Dispute Unresolved and Collection Agency Calls
- $791.34 Taken From Checking Account After Cancelling Service
- Hung Up On, Property Damaged and Fraudulent Invoices
- Unauthorized 988.71 Charge for Former Roommate's Unpaid Account
- Account Debited $64 After Cancelling Despite One-Time Payments
- Charged for Service Call on HD Receiver Without Warning
- Referral $10 Credit Never Applied After Correct Call
- $891.87 Withdrawn From Checking and $300 Deposit Kept as Fee
- Charged $300 for NFL Package That We Never Requested
- Receiver Fee Quoted as One-Time, Billed Monthly, $400 to Cancel
- Early Cancellation Fee Charged After Return Kit Misdelivered
- Technician Removed Charter Internet Cable During HD Installation
- Early Termination Fee Rose From 217 to 610 After Dispute
- Installer No-Show, Double Card Charge and $430 Fraud Call
- Faulty Installation and No Way to File a Complaint
- Second Move Fee and Disputed Two-Year Contract Cancellation