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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $478.79 Charged to Checking Account, Receiver Refund Never Issued
- Refund Check Never Mailed After Three Months of Calls
- Illegal Bank Debit After Cancelling, Collection Calls Hourly
- Three Weeks Still Waiting for High Definition Problem Fix
- Free NFL Sunday Ticket Renewal Billed at $41.50 a Month
- $440 Disconnect Fee Taken From Debit Card Without Notice
- Install Failed Due to Trees, $47 Refund Never Returned
- Technician No-Shows, a $300 Disconnect Fee and $700 for Equipment
- Unauthorized $474 Debit Card Charge After Returning Receiver
- $260 Charged to Cancel After Contract Reinstated by Replaced DVR
- Refund Check of $63.02 Still Missing Six Months After Cancelling
- Missed Appointments, Nearly a Month Without TV, Disabled Customer
- Unordered NFL Channels Billed and $200 Charge for Returned Boxes
- Bank Account Charged $127.22 After Receivers Were Shipped Back
- $500 Taken for $250 Deposit, Then $1053 for Aunt's Bill
- Disputed $400 Cancellation Fee and Unclear Bundle Billing
- Undisclosed $420 Cancellation Fee After Six Months of Service
- Debit Card Hit With $603 Fee Before Equipment Return Posted
- Service Cut Off Before Due Date, Asked to Pay Twice
- Equipment Sold as Purchase Later Treated as Lease With Fees