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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Contract Renewed Without Notice and $476 Debited After Upgrade
- Charged $200 Termination Fee After Moving Out of Apartment
- Charged for Converter Box After Return Kit Arrived Late
- Referral $50 Visa Gift Cards Never Received After Signup
- Service Shut Off After Agreed Late Payment Was Not Noted
- Eleven Days Without Reception After Faulty Repair Visit
- Account Debited $623.81 After Promise to Pay in a Week
- Non-HD Receiver Installed Despite Advertised HD Channels Offer
- Charged $599.91 After Cancelling Service Months Earlier
- Unexplained $716.16 Debit Card Charge Before Thanksgiving
- Log of Billing Errors, Blackouts and DVR Faults, 2007-2008
- Different Answers Every Call, Wrong Bills, Forfeited Deposit
- Billed After Three Cancellation Calls, Undisclosed $465 Early Fee
- Free Receiver Was Leased, Then $200 Charged Per Receiver
- Termination Fee After Technician Could Not Find Our New Home
- $1032.70 Charged After Cancelling and Returning Receivers
- Motorhome Billed After Suspension, Then Collection Account
- Debit Card on File Charged $303 Without Authorization
- Told No Cancellation Fee, Then Charged $698 From Checking Account
- $460 Early Cancellation Fee After Only Three Days of Service