Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Service Failed Under Two Months In, Repair Six Days Away
- Sent to Collections Over $95 for Service After Cancelling
- Early Disconnect Fee Billed After Supervisor Said It Was Error
- Free HD Upgrade Denied Because Home Deemed Commercial Property
- Installer Drilled Through Foundation Vent and Damaged Shingles
- Five Service Appointments, Four Missed by Same Subcontractor
- Charged $424 After Cancelling for Military Deployment Orders
- Installer Problems, No Trial Period in DC and Billing Errors
- $818.66 Unauthorized Debit From Account, Refund Delayed
- Disputed $109 Pay-Per-View Charges Sent to Collections
- Contract Extended After DVR Box Upgrade Despite Switch to Dish
- Terrible Reception and Fees to Repair Provider's Own Equipment
- Contract Termination Fee Waived After Daughter's DVR Problems
- $501 Early Termination Fee Debited From Widow's Account
- Promised Single-Line Splitter Never Came, Then $600 Fee
- Likes Service but Dislikes Overseas Customer Service Reps
- Outages in Rain and Snow, Cancelled HBO Kept Coming Back
- No Local Channels After Hookup, Then $306 Cancellation Fee
- Still Getting $54.90 Statements Months After Cancelling
- Undisclosed $212 Cancellation Fee Sent to Collections