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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- $221.25 Charged for Equipment, No Install, Refund Delayed Weeks
- Price Hike Allowed While Customer Locked Into Two-Year Term
- $117.70 Taken for Returned Receivers, Still Not Refunded
- Told Receivers Were Mine, Then Threatened $470 Each Charge
- Charged $734.08 for Service Reactivated at Old Address
- Antenna Install Blocked by Trees, $104.94 Never Refunded
- Wrong Hardware, Missed Installs and Free Preview Offer Denied
- Quoted $32 Monthly for Six Months, First Bill Was $78
- Auto-Pay Charge Billed for 11 Months After Installer No-Shows
- Six Outages in Under Two Months Before Switching Providers
- Pay-Per-View Movie Must Be Watched Within 24 Hours
- Local Channels Never Provided and Billed Over $30 More
- $351 Installation Charge After Only 10 Months at New Address
- $125 Termination Fee and $52.82 Pay-Per-View Charge From 2007
- $340 Early Cancellation Fee Charged After Uncle's Death
- Ad Promising No Equipment to Buy Called Fraudulent
- $385 Withdrawn From Bank Account After Service Cancellation
- $39.99 Promotional Rate Denied Over Unexplained Online Rebate
- Told I Could Record Two Shows, Referral Credit Never Applied
- Transferred Between Agents Until Call Dropped, Issue Unsolved