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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed for HD Upgrade Not Received and Charged Termination Fee
- Contract Termination Threat After Move and Missing $135 Credit
- Pay-Per-View Limited to 24 Hours, No Longer Saved on TiVo
- Cancellation Fee Charged After Suspension Advice During Move
- Unauthorized $439.14 Debit Card Withdrawal by Non-Customer
- Existing Customers Get Fewer Perks Than New Customers
- Charged $907.82 on Ex-Boyfriend's Account With Refund Denied
- Early Termination Fee Billed After Suspension Despite Assurances
- Price Quoted on Phone Differed From Billed Price
- Charged Shipping for Replacement Receiver After Five Months
- Early Termination Fees and Charges for Self-Bought HDTV Receiver
- Package Price Increased Despite Signed Contract Rate
- Free Channels Offer Turned Into NFL Sunday Ticket Charge
- Installer Caused $1500 Attic Damage, HD Never Worked
- Neighbor's New Installation Took Down My Dish Network Dishes
- Missed Repair Appointments for Three Weeks at My Apartment
- Hidden Fees, Missing Rebate and Two-Year Contract Lock-In
- Advertised $29.99 Plan Billed $69.75, $460 Cancellation Fee
- Four Tech Visits, Missed Promo Period and Coupon Book Dispute
- $33.17 Credit for Unused Third Receiver Cut to Two Months