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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- False 30-Day Cancel Promise, Messy Install, Early Termination Fee
- Local Channels Promise Broken, $420 Termination Fee Demanded
- Billed for Satellite Service After Moving With Account on Hold
- HD DVR Took Six Weeks to Fix, $400 Cancel Fee
- $20 Monthly Rebate Not Honored, Over $400 Cancellation Fee
- Unauthorized $1097.35 Debit Withdrawal and Contract Dispute
- Four-Day Tech Wait and Over $400 Contract Exit Fee
- Automatic Contract Renewal and $150 Fee After Job Relocation
- Early Termination Fee for Alleged Verbal Two-Year Agreement
- Roof Damaged by Subcontractors, Customer Told to Call Lawyer
- Support Call Left DVR Without Signal, Repair Fees Quoted
- Charged $340 for Two Extra Receivers, Then Service Shut Off
- Package Price Raised to $47.99, Then Told of 18-Month Contract
- Free Installation Ad, $21.43 Shipping Fee, 12-Month Promo Rate
- Two-Week Cancellation Promise Denied, Company Wants $460
- One Receiver Lost Signal Since October Despite Many Tech Visits
- Wrong HD Receiver Installed and Charged Full Price to Fix
- Cable Promised at 29.99 for 12 Months Billed 55.99 Instead
- Told HD Upgrade Had No Contract, Then Signed 24-Month Lease
- Service Call Fee of 49.95 or 5.98 Added Monthly