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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed for Four Receivers a Year After Returning One
- Advertised $21 Discount Denied, Payment Arrangement Refused
- Bank Account Debited Twice in Two Days After Cancellation
- Equipment Receipt Treated as 24-Month Contract After DVR Install
- Service Down Three Days in Bad Weather, $480 Cancellation Fee
- Pole Install Paid, Canceled Next Day, Then Charged $347
- Free Movie Channels Became $36 a Month After Three Months
- Local HD Channels Missing, $160 Cancellation Fee Demanded
- Refer-a-Friend $50 Credit Denied After Ten Years as Customer
- Satellite Receiver Purchase Still Leased, Printed on the Box
- Improper Installation Complaint Ignored for Over a Year
- Cancellation Call Has No Record, Customer Told to Write Letter
- HD Receiver Never Worked Right, $240 Fee to Leave Contract
- Promised $34.99 Package but Billed $65.99 for Missing Rebates
- Charged for Old Pay-Per-View Movies After Paying Account in Full
- Pay-Per-View Now Expires After 24 Hours for $3.99 to $4.99
- Twenty-Three People, Repeated Outages and $340 Cancel Fee
- Lease Fee Charged on Four Customer-Owned Receivers
- $21 Rebate Never Credited and Late Charge Added to Bill
- Free Anniversary HD DVR Receiver Offer Retracted When Called