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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Customer Service Reps and Managers Keep Hanging Up on Me
- Collection Calls Continued After Equipment Receipt Was Admitted
- Service Cut Off After Paying First Bill 15 Days Early
- Promised $197 Overpayment Refund Still Unpaid After 6 Calls
- Installer Wanted $50 to Bury Cable After Free Install Promise
- DVR Stopped Recording Two Shows at Once Since Christmas 2008
- Service Suspended After 8 Hours Over Mother's Old Debt
- Bills Nearly Double the Quoted $37, Then $400 Cancellation Fee
- Promised TiVo Missing on Swapped Receiver, Then 2-Year Contract
- Extra $16 Monthly for HD Football Already Broadcast in HD
- Coupon Expired, Then $300 Fee for Unsigned 18-Month Contract
- Billed Roughly 30 Months After Emailed Disconnect Request
- Terrible Service After Two Years, Not Worth the Stress
- Rude Representatives and Bills That Differ From What Was Promised
- Error 721 and No HD Channels, Ten Days Without Follow-Up
- Advertised $35 Price Became $69.72 Bill for Elderly Father
- Promised HBO, Starz, Showtime for a Year, Got Three Months
- Charged $460 Termination Fee After Moving for Cancer Treatment
- Charged $10 to Drop $5 Monthly Receiver Insurance Coverage
- Contract Extended Two Years After Buying an HD Receiver