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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Pay Per View Charges on Old Equipment Taken by Technician
- Told HD Boxes Were Free, Then Billed $300 and $500 Cancellation Fee
- Receiver Problems, Bogus Bills and Debt Collector Referral After Cancelling
- Incorrect Second Bill and Runaround Over Billing Complaint
- Free Movie Certificate Promotion Changed After I Ordered
- Technician Refused to Install Dish in Back Yard and Support Was Unhelpful
- Changing DVR Added Two Years to Contract and Overcharging for a Year
- Charged $20 Shipping and Handling to Replace Failed HD DVR
- Promised Free Local Affiliate Channels Turned Out to Cost $2.99 Each
- Debit Card Charged Without Autopay Authorization After Cancelling
- Contract Renewed Automatically After Receiver Replacement
- Charged Service Call Fee Despite Promise After Three Faulty DVR Receivers
- Promotional $54 Rate and Rebate Requirements Not Disclosed at Sale
- Charged $220 on Cancellation and Refund Promises Contradicted Between Reps
- Early Cancellation Fee After Receiver Replacement Reset Contract
- Charged After Cancelling Despite Assurances From Four Representatives
- Unauthorized $897 Debit After Cancelling and Returning Equipment
- Billing Credits Never Applied and Service Cut Off Without Explanation
- NBA Package Reappeared After Auto-Renewal and Cannot Be Removed
- Sales Rep Quoted Promotional Prices That Did Not Match First Bill