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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Months of Billing Errors, Broken Credit Promises and Collections Referral
- Charged $376 for Activated Access Cards Already Carrying Charges
- Disputed $290 Early Termination Fee on Three Year HD Contract
- Long Time Customer Denied Receiver Replacement Despite Protection Plan
- Charge to Receive New Jewish Channel While Christian Channels Are Free
- Unauthorized Contract Extension After Receiver Swap and Old PPV Charges
- Two Year Contract Restarted After HD Installation and $480 Fee
- Charged for Sports Package We Cancelled
- Contract Extended After Receiver Replacement Without Notice
- Promised $21 Monthly Rebate Never Received
- Promo Price Not Honored and $480 Cancellation Fee, Not $200
- Unauthorized Charges for Adult Movies and Playboy TV on My Bill
- Promised DVR Box Not Installed and $300 Delivery Fee Demanded
- Wrong Equipment, Double Credit Check and $587 Cancellation Charge
- Wrong HD DVR Installed, Then $400 Bill Sent to Collections
- Overdrawn Account After $411 Debit Following Cancellation Call
- No Support for an Entire Week While Paying Regularly
- Billed for Two Returned Receivers and Freezing Picture
- Does New HDTV Need Different Box as Second Set?
- Back to Cable After 2 Hours 15 Minutes, Channels Missing