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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Told Service Cannot Be Cancelled and Card on File Will Be Charged
- Receiver From Best Buy Carried Undisclosed Two Year Contract and $300 Fee
- Took $150 From My Checking Account Without Sending a Final Bill
- Charged $460 Cancellation Fee I Was Never Told About
- Installer Went to Wrong House and Contract Terms Changed Afterward
- Advertised $29.99 Price Required Rebate Process Never Disclosed
- Hidden Higher Prices and Billing for Faulty Equipment After 16 Months
- Mother's Satellite Service Never Worked and Billing Continued for Two Years
- Reps Lied About Three Day Cancellation Right for My Elderly Mother
- Verizon Bundle Failed and Installer Damaged My Living Room Wall
- Free HD Upgrade Promise Led to $400 Bill and Repeated Disconnection Threats
- $369 Charge to 80 Year Old Man After Cancelling Within 24 Hours
- Charged $400 for Unreturned Equipment After Recovery Kits Never Arrived
- Overcharged for a Year and Forced to Complete Two Year Commitment
- Early Cancellation Fee of $340 After Ten Years as a Customer
- Activation and Early Termination Fees After Buying HD Receiver at Best Buy
- Charged Over $20 to Replace Failed Receiver Without Insurance Plan
- Paid Minimum Wage After Termination During Call Center Training
- Withdrew $22.12 From Checking Account After I Cancelled Autopay
- Signal Lost Right After Cancelling Insurance and Long Wait for Technician