Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Sent to Collections for $90 Bill for Period Without Service
- Early Cancellation Fee and Collections After My Father's Death
- Salesman Never Mentioned Phone Line Needed for Pay Per View
- Unauthorized Debit From Bank Account and Ignored Complaints
- Billed $71 After Cancelling for Pay Per View From Two Years Ago
- Military Family Charged $544 After Cancelling Due to Deployment
- Qwest Bundle Hid Two Year Contract and $460 Cancellation Fee, Refund Delayed
- Account Debited After Moving to Community That Bans Satellite Service
- Told No Early Termination Fee but Now Stuck for 24 Months
- Cut Off Over a Six Year Old Bill Before My Surgery
- Demand for $197 Refund and Threat of Class Action Suit
- Loyal Customer of Eight Years Denied Equipment Replacement Offered to New Customers
- Repeated Missed Callbacks While Requesting Replacement for Freezing DVR
- Replacement Box Extended Contract Five Years and $260 Termination Fee After Moving
- Debited $650 From Card on File After Cancelling, Then a $975 Bill
- Service Cut Off for Using It Too Much Without Contract Basis
- Use a Credit Card for Bundled Services to Avoid Hidden Fees
- Charged $480 to Leave Contract After Losing My Job
- Collection Letters for Receiver I Returned by FedEx in January 2008
- HD Never Installed After Two Years of Paying for the Service