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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Autopay Without Permission and Hidden Disconnection Fees
- Charged $450 Disconnect Fee After Installer Forged Contract
- Why are we paying for excessive advertising and "paid programming"?
- Early Termination Fee After Told No New Contract With DVR
- Termination Fee After Technicians Never Returned to Reconnect
- Contract Extended Six Months and No Contract Copy Provided
- Charged Two Extra Months After Cancelling Service
- Charged $440 Early Termination Fee After Replacement Box
- Charged for Second DVR Box After Told Nothing Would Be Charged
- Late Fee Charged After Autopay Setup Delay
- Six Transfers and 50 Minutes Just to Cancel Service
- Contractor Left HDTV Cables Loose and in Plain View
- Led to Believe DVR Was HD, Faces $400 Cancellation Fee
- Hidden Two-Year Contract Catch and Late Installers in Austin
- Salespeople Used Bait and Switch Tactics, Order Cancelled
- Debited $58.99 Monthly Instead of Promised $24.99 Special
- Technician Never Showed and Company Cannot Reach Contractor
- Wants $79.99 to Fix DVR Signal Problem After Software Download
- Ex-Wife Opened Account in My Name, Collector Demands $488
- Promised Free Sports Pack, Then Billed Early Termination Fee