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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Old Install Bill Sent to Collections, Blocking Motorhome Purchase
- Free Standard Receiver Not Installed, Then Charged $199
- Charged $460 Early Termination Fee After Reporting Signal Loss Late
- Bill Doubled Every Month After Switch to Outsourced Support
- Overcharged for Three Months Above the $29.95 Plan
- Double Autodraft, Lost Check, and Early Disconnect Threat
- Refund Arrived Only After BBB, FTC and Attorney General Complaints
- Auto-Billed Far Above $34.99 Package, Refund Never Received
- Billed $413.84 After Dish Would Not Fit, Collectors Calling
- NFL Sunday Ticket Ad Omitted New-Customers-Only Restriction on Free Months
- Charged $108.90 for Mistaken DVR Order, Refund Never Received
- Overbilled About $1,000 After Installer Left Old Service Active
- Billed Again for Six-Year-Old $331 Cancellation Fee Already Paid
- Relocation Fee Charged for Installer's Fault After Long Hold
- The Weather Channel Not Included in Optimo Mas Package
- Installer Made Unwanted Advances Toward Customer's Wife
- Not Told About Two-Year Contract in Qwest Bundle
- Technician Made Excuses and Missed Rescheduled Installation
- Told I Owed $450 After Cutting Bills During Cancer Treatment
- Charged Activation and Deposit Fees for Service Never Installed