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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Promised Free Portable DVD Player Never Delivered
- Unauthorized $144.04 Termination Fee Charged to Closed Autopay Card
- Bundle Promotion Required NFL Sunday Ticket Never Disclosed
- Replacement Equipment Silently Extended Contract Another Year
- Billed $600 Bank Draft After Moving and Cancelling Service
- Eight Days Without TV After Replacement Receiver Failed
- Billed $45 Monthly Four Times for Something Never Ordered
- Charged $421 Early Cancellation After Wrong Receiver Sent
- Hit With $500 Bill for Pay Per View Never Ordered
- $1,300 Taken From Account for Fees on Service Not Cancelled
- Two-Year Agreement Renewed After HD Install That Never Worked
- Told Plan Included DVR, Then Asked for Extra $200
- Autodraft of $467 and Refund Still Missing Since May
- Charged $500.69 Early Termination Fee Despite 15-Day Window Promise
- Showtime Charges and Missed Registration Lead to $400 Cancellation Quote
- Return Boxes Never Arrived, Threatened $300 Non-Return Fee
- ESPN Classic Moved to Extra Sports Tier for $14.95
- Elderly Parents Billed $83 Instead of Advertised $39.99
- Billed After Cancelling Service When Refusing Replacement Fee
- Promised Free HD and DVR Boxes Three Times, Never Honored