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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged Credit Card Later for Movies Including Adult Ones Not Ordered
- Extra $20 Monthly Fees Added to Promised Price
- Signal Drops in Bad Weather, $430 Fee to Cancel
- Got DirecTV Instead of AT&T U-verse, Billed $479 Cancellation
- Free HD Promise, Constant Problems, Contract Blocks Cancelling
- Husband's Debit Card Charged for My Final Bill and Equipment
- Service Shut Off Monday After Paying $140 Saturday
- Passed Between Eight Departments as New Promo Customer
- Faulty DVR Made Downloaded Pay Per View Movies Unwatchable
- Charged $277 for Equipment Return Before Carton Arrived
- Charged $5.99 Protection Plan That Excludes Equipment After 90 Days
- $300 Deposit Instead of SSN, Then Charged $68 on Cancelling
- Charged $250 Cricket Ticket Supervisor Promised to Waive
- Promised 130 HD Channels, Delivered 52, Then $460 Debited
- Charged $995.99 to Husband's Debit Card After Moving and Cancelling
- Promised 60-Day Out Clause and Six Months Premium Channels, Not Honored
- Installed TV but No Internet After Promo Signup
- Debit Card Set as Autopay Without Consent, Overdraft Fees
- $200 Upfront Payment Declared Non-Refundable After Cancellation
- Charged $180 Cancellation Fee After Cancelling Verizon Bundle