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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Billed $59.99 Instead of Advertised $29.99 Survey Rate
- $125 Cancellation Fee Charged Despite Told No Contract
- Card Charged Over $500 for NFL Sunday Ticket Renewal After Cancelling
- Technician Eight Hours Late and Left Equipment Behind
- Technician Drilled Into Historic Home to Hook Up Neighbor
- Installation Costs Exceeded Quote and Promised Credits Not Applied
- Debited $1,100 After Account Wrongly Treated as Cancelled
- Took $480 From Direct Deposit After Disconnecting for Signal Loss
- Slow Repair of Broken HD DVR and $70 Fee for Replacement Receiver
- Locked Into Contract Despite Faulty DVR and No Credit for Movies
- Unfair Charges and Misleading Statements About Services
- Billed $431.57 for New Agreement Cancellation Never Started
- Free NFL Sunday Ticket Trial Billed $59.99, $400 to Cancel
- Charged $450 After Returning Receivers During Cancer Treatment
- Technician Sent to Wrong Address and Wrong State
- $21 Fee Debited but Installation Never Happened
- Customers Without Digital Box Must Pay to Upgrade Equipment
- Short Payment Window and Shutoff Notice in First Billing Period
- Paid $115 for ESPN Gameplan That Never Worked, No Refund
- Rebate, Service Plan and Free Premium Channels Billed Wrongly