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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Installers Damaged Home Walls and Claims Refuse Licensed Estimates
- Misquoted Rates, Unauthorized Card Charges and Early Termination Fees
- Unreliable Reception and Costly Fees to Fix Own Equipment
- Told Major Networks Would Be in High Definition, Never Delivered
- Deposit Kept and $473 Cancellation Fee After Canceling Within 23 Days
- Quoted Rate Contradicted by Bill and $375 Early Termination Fee
- Debit Card Charged $787 After Service Was Turned Off
- Cancellation Fee of $444 After Repairs Never Fixed Service
- Hung Up On Three Times While Calling About Bill
- Promotional Reward Cards Never Arrived After Mailing Paperwork
- Internet Cut Off for Heavy Usage Not Disclosed in Contract
- Told to Pay $250 to Leave Contract After Losing Housing
- Cancelled HD Service Keeps Reappearing on Bill
- Billed $80 for Pay Per View After Cancelling and Returning Equipment
- Verbal Contract Reset by HD Dish Upgrade Traps Customer
- Withdrew $1,240.60 Without Authorization After Switching to Time Warner
- Technicians Left Mess on My Property Working on Neighbor's House
- Refund of About $250 Still Unpaid Ten Weeks After Cancelling
- Customer Service Numbers Dismissed Our Problem
- Charged $62 Instead of Quoted $29 With Two-Year Commitment