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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Credit Card Charged $384 for Friend's Old Account
- Promotional Deal Left Without DVR and HD, Pushed Into New Contract
- Hidden Fees, Unauthorized Withdrawals and Recovery Kit Scam
- Two-Year Contract Punishes Customers Who Cannot Continue Service
- Locked Into Two-Year Contract and Charged for Pay-Per-View Shows
- Unauthorized $487 Debit After Cancelling and Conflicting Charges
- Promised Free HD DVR Denied After a Year, Installer Drilled Floor
- Billed for Disconnected Phone and Locked Into New 18-Month Contract
- Receiver Return Label Promised Five Times, Never Sent
- Collection Calls for Bill Already Paid in Full
- Receiver Recall After Asking to Pause Service While Unable to Pay
- Considering Lawsuit Over Billing Errors and Wrong Service Package
- Unknowingly Extended Two-Year Contract After Receiver Replacement
- Hours on Hold, Cancelled Accounts and Dropped Calls at Signup
- Promised Rebate Form Never Sent and Discount Never Applied
- Bundle Price Not Honored, Missing Money Order and Charge After Cancelling
- Incorrect Bills, Missed Service Calls and Unreliable Local Channels
- Special 12-Month Price Lost Over Undisclosed Rebate Form
- Fired Before 401k Vesting at Three Years, Poor Management
- Thanks to Pam for Helping Set Up My DVR