Independent profile. Not owned, sponsored or endorsed by DIRECTV.
DIRECTV Reviews & Complaints
← Back to the full DIRECTV profile
REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $238.85 Instead of Quoted $99 and Refund Never Received
- Deposit Declared Non-Refundable, Contract Length Misstated, Undisclosed Cancellation Fees
- Told Satellite TV Was Available in Building but It Is Not
- Delayed Technician Visit After Unhelpful Phone Support
- Credit Run Twice Without Permission by Unprofessional Order Taker
- NFL Sunday Ticket Missing From Order, Sales Call Recording Not Saved
- Paying for Channels Not Received, Credit Denied Without Paid Technician Visit
- Half of Channels Missing, Credit Refused Unless Customer Pays for Technician
- Technician Brought Two Receivers Instead of a DVR, No Reimbursement
- Charged for NFL Package Ordered by Mistake, Cancellation Refused
- Seeking Others to Join Class Action Over Overcharging
- Late Installer Moved TV and Left, System Failed, Three-Week Wait
- Six Months of Incorrect Billing and Unresolved Supervisor Calls
- 24-Month Contract, Discounts Not Started, $400 Cancellation Fee
- Misled About High-Speed Internet via DirecTV and Billed After Cancelling
- Flyer Offered New-Customer Deals, Early Termination Fee Threatened
- Unauthorized $623 Charge Taken Before Equipment Boxes Arrived
- Bank Card Charged $153.80 for Father's Account
- Offer Promised DVR and 30-Day Cancel, Then $480 Demanded to Cancel
- Two Hours of Troubleshooting and Conflicting Technician Visit Dates