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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Unauthorized $10.99 Debit for Old Pay-Per-View Charge After Cancelling
- $450 Cancellation Fee After Rebate Not Honored and First Bill Doubled
- Insurance Plan Led to Refurbished DDR and $460 Cancellation Demand
- $280 Charged for Returned Receiver, Refund Promised Three Times
- $329 Cancellation Fee Never Disclosed After Terminal Illness Hospitalization
- Fox News Channel Not Included in Package, Trapped in 24-Month Contract
- Weather Outages, Service Restoration Fees and Cancellation Charges
- Installers Left Drilled Holes and Hanging Wires, No Callback in Seven Days
- Installer Charged $200 for Promised Free HD Receiver, $480 to Cancel
- HD Not Available in My Area Despite Sales Assurance
- Technicians Mislead Customers Into Signing, Hidden Charges, Cancellation Bill
- Receivers Not Returned After Moving, Old Residents Receive Bills
- Lied To Within First Week, Planning Attorney General Complaint
- Credit Card Billed Without Permission and Bundle Price Not Honored
- Security Deposit Called Nonrefundable After Cancelling Service
- Rebate Approved Several Times, Then Claimed Never Filed
- Charged $313.94 Early Cancellation After Moving Outside Service Area
- Debited $280.25 Cancellation Fee After Company Cancelled Service
- Service Out for 50 Days, Only $15 Refund, Calls Hung Up
- Charged $120 Yearly for HD but MSNBC Not Offered in HD