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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Faulty Box, Repeated Service Fees, Contract Extended to 24 Months
- Replaced Faulty Box Triggered Extra Two-Year Contract
- Charged Nearly $800 in Eight Days, Missing Internet and NFL Package
- Elderly Widower Pressured With Two-Year Contract and Collections After Wife's Death
- Bundle Discount Voided After Added Receiver, Full-Price Bills Sent
- Installation Disrupted Internet Service, $500.78 Billed After Cancelling
- Billed After Cancelling Service With Cancellation Record Missing
- Frequent Outages and Inconsistent Monthly Bills Despite Promised Fixed Price
- Billed $70.36 Instead of $29.95 After Not Cancelling
- 30-Day Trial Window Contradicted by $480 Termination Fee
- Tricked Into 24-Month Service Contract, Widow Feels Stuck
- New Access Card Never Arrived After Installation, Rude Support Staff
- Early Termination Fee Charged Though Contract Had Already Ended
- Repeated Charges for Unordered Services and Early Cancellation Fee
- Elderly Mother's Repair Delayed Ten Days Despite Service Protection Plan
- Unexpected $330 Debit After Move, Told Refund Would Take a Week
- Missing Channels, $49.99 Repair Fee and New Receiver Never Sent
- Advertised Rate Not Honored, Hidden Charges and Unauthorized Card Billing
- Arabic Channel Lineup Cancelled Six Months Into 18-Month Contract
- Installer Had Customer Sign 24-Month Lease After Free Receiver Promise