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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $366 Instead of Quoted $200 Disconnect Fee After Terminal Illness
- Quoted $44.99 Monthly, Charged $70 Plus Hidden Receiver Fee
- Charged $502.90 for Receivers Returned via FedEx, Refund Runaround
- Early Cancellation Fee Charged After Receiver Replacement Extended Contract
- Billed Since August After Cancelling, Claims Assumed Contract
- Different Price Charged, Rebate Delayed Three Months, Channels Missing
- Told Contract Runs Until May, Promotional Price Ends Before Then
- Return Kit Sent to Wrong Address, $800 Charged After Cancelling
- $440 Early Termination Fee After Returning Within a Month
- Frequent Commercial Breaks Interrupt Mariners Games on FSN
- Billed for Three Receivers, $33.17 Credit Promised Then Missing
- Service Out Two Weeks, $240 Cancellation Fee Quoted
- Card Charged $249 at Will After Single Use, Bank Fees Result
- Signal Failed, Repair in Six Days While New Customers Get Next-Day Install
- Service Out Until Next Week, No Sooner Technician Visit Offered
- Cable Wiring in Attic Sliced During Satellite Installation
- Contract Extended Two Years Unknowingly After DVR Install
- Buying Own HD Receiver Extended Contract, $420 Termination Fee
- Impossible to Reach Customer Service, Cancellation Calls Answered Fast
- $140 Disconnection Fee After 15 Years as a Loyal Customer