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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Warning about sales tactics and taking customers' money
- Repeated automated collection calls for an already paid bill
- Account wrongly linked to another account in collections
- Thousands of complaints convinced me not to order
- $552 early cancellation charge after authorization withdrawn
- Promised rebate denied and first bill far above expected
- No repair offered after storm blew dish over
- Cancellation fee for leased equipment bought through BestBuy
- Online order zip code error and call dropped by rep
- Surprise two-year contract and refusal to cancel service
- Likes the Service but Customer Service Calls Are a Nightmare
- Rude Manager Hung Up, $200 Early Termination Fee on Verizon Bundle
- Refund of $118.95 Promised Repeatedly but Never Issued After Failed Install
- Hidden 24-Month Equipment Agreement, Unmentioned Rebate and $470 Termination Fee
- Debit Card Charged $899.48 After One-Time $21 Payment by Niece
- Decided Against Service After Reading Other Customers' Reviews
- Wrong Equipment Installed, Dish Removed, No Callback After Second Visit
- Package Terms Not Delivered, 24-Month Agreement and Higher Bill
- Accepting Upgraded Boxes Locked Daughter Into Contract, $76 Cancellation Fee
- Charged $460 After Eight Days of Service and Card Used Without Authorization