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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Thirty issues in three months and referral credits never received
- Bundle deal misrepresented and unexpected $505 cancellation charge
- Charged for a receiver that was never installed
- Undisclosed 24-month contract and impossible cancellation
- Disconnected over a family member's unpaid bill
- Paid for satellite TV website that delivered no channels
- Service shut off on Christmas despite payment extension
- Required to prove identity over previous tenant's unpaid bill
- Harassed over unreturned equipment and unrefunded credit
- Disconnection charge when new apartment bans satellite
- Conflicting cancellation fee quotes after moving to apartment
- Early termination fee after brother's house fire
- PBS station package changed and favorite programs lost
- Misleading contract terms, poor repairs and early cancellation fee
- Payment applied to wrong account and no resolution
- Unreliable repair visits and fees despite protection plan
- Billing problems and forced switch to commercial service
- Unexpected monthly charges and cancellation fee on satellite service
- HDTV box never delivered and contract terms disputed
- Unauthorized charge and forced NFL package after cancelling