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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Refund for prepaid month delayed six to eight weeks
- Installer cut holes in rental home and undisclosed cancellation fee
- Promised extra monthly discount denied and charged for free channels
- Special offer mailer led to repeated overbilling
- Termination fee claimed after new receiver restarted contract
- Misled about moving service and charged remaining contract
- Cancelled after ten years over owned receivers and lost credit
- Movie offer compared unfavorably to Netflix streaming
- Free channels and DVR offer led to large bill and termination fee
- Installer demanded payment and accused customer of fraud
- Wrong package setup and unresolved billing disputes
- Charged shipping for replacement of defective receiver
- Contract extended two years after equipment upgrade despite promise
- Rude reps and confusing inconvenience credit offer
- Unexpected $395 debit after letting service lapse
- Complaint letter about programming and ads led to service cut
- Locked into new two-year contract and charged $480 to cancel
- Unexplained $200 overcharge and hung-up calls to customer service
- NFL Sunday Ticket order refused cancellation hours later
- Undisclosed $180 cancellation fee and promised deposit refunds