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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Repair laptop lost and sent to another customer, daughter left without computer
- Laptop failed after one month and support calls unresolved since March
- Defective compute
- Getting a runaround on warranty replacement parts from Alienware
- Inspirons are lemons
- Product is not what I paid fo
- Will not replace a defective compute
- Laptop and mouse orders delayed and cancelled over DHL shipping dispute
- Agreed settlement not reported as paid in full to credit agencies
- Scrooge
- Unsubscribe requests ignored and continued email harassment
- XPS M1330 arrived on time and impressive for the price
- Paid $39 for unresolved tech support, then told out of warranty
- Late fees charged despite $100 monthly automatic payments
- Wrong operating system installed and no correct CDs sent
- Inspiron 1420 failing repeatedly; replacement or refund requested
- XPS 630i advertised features not delivered, false advertising claimed
- XPS M1210 problems since 2006, warranty expired and calls unreturned
- Credit account approved but cannot be used for orders
- XPS laptop failed within two months, exchange and refund refused