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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-11-06
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Alienware Notebook Sucks and Alienware Customer Support Josh Laughs at Customer Miami
- Xbox 360 Gift Stopped Working, 21-Day Return Window Disputed
- Dimension 8400 Repairs Failed After Four Technician Visits
- Plasma TV Failed Within Two Years, Costly Repair Quoted
- Christmas Laptop Order Delayed to January, Supervisor Request Refused
- Order Cancelled With False Declined Card Reason After Coupon Accepted
- Holiday Laptop Order Delayed Four Times, Transferred Eleven Times
- Inspiron E1705 Power Cord Failed About Five Times Since 2006
- Refused Camera Return Past 21-Day Policy During Holidays
- Warranty Expired Without Service After Hours of Support Calls
- Memory Order Price Jumped From $618 to $735 After Phone Questions
- Promised Six Months No Interest, Then Charged Late Fees and Interest
- Small Business Support Refused to Honor Warranty After 1.5 Hour Hold
- Wireless Keyboard Warranty Dispute as Four-Year Warranty Neared Expiry
- Studio 1535 Laptop Dead on Arrival, No Replacement or Refund
- Two Studio 17 Laptops Defective, Paid Extra for Software Support
- Sent Unordered Game Instead of Advertised Free Madden NFL
- Hard Drive Failed Just After Three-Year Warranty, No Reimbursement
- Refused to Service New Memory on Out-of-Warranty Laptop
- Replacement Laptop Not Like-for-Like, Repeated Support Failures