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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Billing threat for U-verse equipment returned earlier by technicians
- Blackberry Curve charging port damage denied under warranty
- Employees ignored customers in store while on calls and watching movie
- Combined billing jumped from $119 to $553, then collection letters
- Charged $329.90 contract termination fee with no written contract
- Wages garnished by collector after $691 payment to settle account
- Staff complained about bonuses instead of helping with headphones
- Free laptop card promise led to $510 bill and slow service
- Weekend phone outage, repeated repair failures, and switched providers
- Cell service repeatedly dropped out, contract release refused
- Charged two months and $175 fee after number failed to port
- Store renewed our contract without telling us, manager unhelpful
- Over $3000 charged for wireless internet nobody used
- Five hours on phone, disconnected repeatedly, account not restored
- Told eligible for $130 rebates, then denied and service set up wrongly
- DSL activation required unwanted software installation
- Unexplained photocopied bill for long distance and collection threat
- Billed for weeks of faulty phone line, offered only $45 credit
- Rebate check withheld claiming box portion was not received
- Dial-up internet charged per minute for 800 number access