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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Restocking Fee Charged For Defective Item
- Billing Errors and Runaround on Hi-Speed Internet Service
- Three Years of DSL Outages and Disconnected Internet Service
- Wireless Company attempts to charge $3.49/minute for unanswered international roaming calls!
- Costly Service Changes, Sloppy Line Repair and Poor Customer Service
- Line installation took a month and internet drops in rain
- Store salesperson made promises about discounts that never appeared
- Bills of $600 to $3300 for supposed internet use on phone
- Billed for service at temporary address after moving out
- Online Account Manager shows incorrect account balance, adds charges after payoff
- Charged for downloads on seized phone and refused investigation
- Voice mail removed after one missed payment, unwanted charges continued
- Internet and phone services quit working, restoration delayed repeatedly
- Only one of four rebate forms showed up after mailing together
- Email account cancelled and told 270 days to reactivate
- Mistaken $5300 Payment Not Returned, Online Account Shut Down
- Disconnect charges when not disconnected
- Roaming charges in US Virgin Islands despite promised coverage
- DSL promised but unavailable, phone outages and lost phone number
- Dropped calls, overcharges, and endless waits with customer service