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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Charged per-minute fees on Go Phone for unanswered calls
- Small business contract with steep termination fee and rising rates
- Billed again after final bill paid, then sent to collections
- Billing errors, no bills sent, and threats of service cut off
- Sales lied about waiving $89 installation fee, later denied any record
- Unity Calling Plan refused after hours of calls to move business lines
- Paid $900 bill and $175 cancellation fee, then charged restoration fee
- Salesperson's false plan claims led to $900 phone bill
- Wireless internet plan limit unexplained, then huge bill and service cut
- 2200 rollover minutes disappeared after company takeover
- Refund of $200 phone payment still missing after price mistake
- Termination Fee of $225 Charged for Changing Bundle Package
- Prepaid rebate Visa cards rarely accepted and expired within months
- Forced into new two-year contract with $199 phone and higher rates
- Long distance quoted at 7c per minute but billed 28c per minute
- Internet speed lowered to cheaper tier despite highest-speed plan
- Promised LG slider replacement phone never sent after repeated failures
- Beware of Wireless Rebate Programs
- Triple Play bundle quoted $99 but billed far more
- Salespeople flooded our condo community despite posted no-soliciting rules