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AT&T Reviews & Complaints
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REVIEWS & COMPLAINTS2,965on USAComplaints · 2 in last 3 yrs
PHONE800.288.2020Internet
WEBSITEatt.com
HEADQUARTERSDallas, TX
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
2,965 complaints on USAComplaints, including 2 published in the last three years.
- Internet bill higher than agreed after delayed installation
- Prepaid phone refund cut in half by activation fee
- Identity thief opened phone account and I was put in contract
- Six missed installation appointments for U-verse
- Fifteen telemarketing calls in six days despite Do Not Call list
- Told there would be no termination fee but charged $200
- LG Shine phone has poor reception since contract renewal
- No phone service for 28 days after moving service
- Bundle Service a Total RipOff
- New iPhone 3G calls keep dropping after switching carriers
- Billed for phone features I never asked for
- Undisclosed $18 upgrade fee when replacing a broken phone
- Could not get a payment history after repeated long holds
- Charged for long distance service I never signed up for
- Hold time of 164 minutes to cancel dial-up service
- Parents' new phone line unreliable and deposit called non-refundable
- Switched for rebates but now paying almost double
- Cancelling long distance took hours until I called ordering line
- Claims bill unpaid and sent to collections
- Impossible to reach a live person after switching carriers